Service Delivery Policy
1. Digital Service Delivery
The Date Game is a digital service provider offering AI-powered dating profile reviews. Our delivery process is as follows:
- All services are delivered digitally through our website platform
- No physical goods are shipped as part of our service
- Profile reviews are generated instantly by our AI system
- Results are available immediately in your account dashboard
2. Service Activation
After successful payment:
- Credits are activated instantly in your account
- You can start using the service immediately
- A confirmation email is sent to your registered email address
- Purchase receipts are available in your account dashboard
3. Delivery Timeline
- Credit activation: Immediate after payment confirmation
- AI profile review generation: Instant (typically under 30 seconds)
- Email notifications: Within 5 minutes of service completion
- Purchase confirmations: Sent immediately after successful payment
4. Service Availability
Our digital services are available:
- 24 hours a day, 7 days a week
- Accessible worldwide through our website
- Subject to planned maintenance windows (with prior notice)
- May experience occasional technical updates
5. Technical Requirements
To access our services, you need:
- A modern web browser (Chrome, Firefox, Safari, or Edge)
- Stable internet connection
- Valid email address for account creation
- Ability to upload image files (JPEG, PNG formats)
6. Service Support
For any delivery-related issues:
- General inquiries: support@thedategame.com
- Support hours: Monday to Friday, 9:00 AM - 6:00 PM IST
7. Service Limitations
- Credits are non-transferable between accounts
- Services are subject to our Terms and Conditions
- Usage restrictions may apply as per our Fair Usage Policy
- Service availability may vary during maintenance periods
Last updated: 11/18/2025