Service Delivery Policy

1. Digital Service Delivery

The Date Game is a digital service provider offering AI-powered dating profile reviews. Our delivery process is as follows:

  • All services are delivered digitally through our website platform
  • No physical goods are shipped as part of our service
  • Profile reviews are generated instantly by our AI system
  • Results are available immediately in your account dashboard

2. Service Activation

After successful payment:

  • Credits are activated instantly in your account
  • You can start using the service immediately
  • A confirmation email is sent to your registered email address
  • Purchase receipts are available in your account dashboard

3. Delivery Timeline

  • Credit activation: Immediate after payment confirmation
  • AI profile review generation: Instant (typically under 30 seconds)
  • Email notifications: Within 5 minutes of service completion
  • Purchase confirmations: Sent immediately after successful payment

4. Service Availability

Our digital services are available:

  • 24 hours a day, 7 days a week
  • Accessible worldwide through our website
  • Subject to planned maintenance windows (with prior notice)
  • May experience occasional technical updates

5. Technical Requirements

To access our services, you need:

  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • Stable internet connection
  • Valid email address for account creation
  • Ability to upload image files (JPEG, PNG formats)

6. Service Support

For any delivery-related issues:

  • General inquiries: support@thedategame.com
  • Support hours: Monday to Friday, 9:00 AM - 6:00 PM IST

7. Service Limitations

  • Credits are non-transferable between accounts
  • Services are subject to our Terms and Conditions
  • Usage restrictions may apply as per our Fair Usage Policy
  • Service availability may vary during maintenance periods

Last updated: 11/18/2025